Supply Chain Resilience: Top of the Strategic Agenda

Multiple disruptions in recent years have exposed the profound interdependencies and inherent vulnerabilities in today’s complex, global supply chain ecosystems. In our increasingly volatile world, Supply Chain Resilience has moved to the top of the strategic agenda in the majority of corporate boardrooms.

Even in the post-pandemic new normal, global trade flows continue to be disrupted by Black Swan events – incidents that are unexpected, unprecedented and have massive implications. All too frequently these incidents have highly visible consequences for product availability, order fulfilment and customer service.

Chief executives are painfully aware of how these risks permeate their business, and how disgruntled consumers - through the power of social media - can damage within seconds, reputations and brands that took years to cultivate.